Iowa One Call Center Launches ITIC and IMAP Upgrade


On August 7th, the Iowa One Call center launched significant upgrades to two important web-based applications: ITIC and IMAP.


ITIC makes it possible for excavators to input their locate requests directly to the call center via the internet.


Thousand of excavators have used ITIC to submit tickets since it came on line in February 2011.


“We think users will be very happy with the improvements to the program,” says Connie Schmidt, Center Manager.


She notes that among other changes, the entire user interface has been redesigned with features to make it easier than ever to enter locates on line.

IMAP allows facility operators to manage their notification database on line.

It was also completely redesigned with many of the mapping improvements now available in ITIC.


“Many facility operators save lots of time and money by using IMAP”, says Schmidt.  ”It’s intuitive, easy-to-use, free and available 24 hours a day.”


If you’re already registered to use these products and for some reason aren’t, point your browser to


Feel free to email the center at with any questions or comments you may have. 



Contact the Iowa One Call Notification Center by dialing 811, or file your tickets online:

Excavators       Homeowners


Phone: 1 (800) 292 - 8989



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