How to Make a Request

Call 1-800-292-8989 or 811 at least 48 hours prior to all excavation. Iowa One Call is a free service.

Information required for requesting locate facilities:

When you call, please be prepared to give an Iowa One Call operator the following information:

Within a city:

  • A street address or block and lot numbers, or both, of the proposed area of excavation.
  • The name and address of the excavator.
  • The excavator's telephone number.
  • The type and extent of the proposed excavation.
  • Whether the discharge of explosives is anticipated.
  • The date and time when excavation is scheduled to begin.
  • Approximate location of the excavation on the property.
  • If known, the name of the housing development and property owner.

Outside a city:

  • The name of the county, township, range, and section.
  • The name and address of the excavator.
  • The excavator's telephone number.
  • The type and extent of the proposed excavation.
  • Whether the discharge of explosives is anticipated.
  • The date and time when excavation is scheduled to begin.
  • Approximate location of the excavation on the property.
  • If known, the quarter section, E911 address and global positioning system coordinate, name of the property owner, name of housing development with street address or block and lot numbers, or both.

Each locate request processed is assigned an eight-digit serial number by the computer. This number contains all the information about your call. It is important to write this number down and keep it with your records. Iowa One Call retains this information for six years.

* If you need additional assistance, call your local County Recorder's office.

Location Accuracy is Important

A common mistake in utility locates is not properly identifying your excavation/digging location. Prior to making a request, be sure to determine whether your excavation site is located in a village/city or a township. Often, your mailing address may include the name of the nearest village/city, when you are actually located in a township.


 

Disclaimer: The information in this Web site is subject to change. This Web site is designed to provide general information in regard to the subject matter covered and should not be used as a substitute for professional service, advise or actual wording of regulations or standards in specific situations. The reader is cautioned that Iowa One Call does not endorse or recommend specific manufacturers, industry standards or practices and reliance should not be placed upon the information within this Web site without confirming independent research. Iowa One Call specifically disclaims any intention or duty to update the information presented herein; although, it may elect to do so from time to time.